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CX ACCELERATOR CHANNELS

One of the wonderful things about the CX Accelerator slack community are the focused threads with various discussion topics. This organizes the wisdom being generated daily into easy-to-find channels with notifications for each. Our amazing volunteer facilitators keep the channels fresh...and ensure that community guidelines are followed. Here is a list of the current available channels in CX Accelerator as well as the corresponding leader!

Content Exchange (CE)

#Events

View, promote, and share experiences from great events happening across the CX space.

#PleaseShareThis

Have something new you'd like to be amplified through the community? Share it right here!

#Resources

Sharing and discussing the best CX resources of all times...from whitepapers to infographics to blogs.

#Podcast

Discuss your favorite CX podcast episodes and share upcoming episodes.

Focused Interest (FI)

#CustomerSuccess

Discuss this extremely critical component of Customer Experience and connect with other CS pros.

#EmployeeExperience

The true beginning and cornerstone of CX work. Let's build from the inside out!

#InclusiveCX

This is where encourage each other and challenge each other as we design experiences for ALL!

#CXEducation

Channel for those pursuing continuing CX education...training, certifications, or other programs. Give encouragement, find a study partner, and share new offerings.

#TechTalk

Discuss anything tech related to customer experience, voice of customer and contact centers. If your looking for tech, have questions or want to get opinions about tech this is /root/ 😃

#VoiceOfCustomer

Revving up our VoC engine for CX success! Let's discuss the ways we are collecting from and learning from our customers on a daily basis to fuel the work and demonstrate value.

Meet Ups / Networking (NET)

#CXAWomen

For women to discuss, share, lift up and collaborate on all things Customer Experience related.

#QATC

Collaboration channel with Quality and Training Connection group! Discussion on related to quality assurance and training.

#Introduction

Get to know all the fantastic new folks joining CX Accelerator!

HUNGRY FOR MORE CX INSPIRATION?

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