top of page


One of the wonderful things about the CX Accelerator slack community are the focused threads with various discussion topics. This organizes the wisdom being generated daily into easy-to-find channels with notifications for each. Our amazing volunteer facilitators keep the channels fresh...and ensure that community guidelines are followed. Here is a list of the current available channels in CX Accelerator as well as the corresponding leader!

Content Exchange (CE)


View, promote, and share experiences from great events happening across the CX space.


Have something new you'd like to be amplified through the community? Share it right here!


Sharing and discussing the best CX resources of all times...from whitepapers to infographics to blogs.


Discuss your favorite CX podcast episodes and share upcoming episodes.

Focused Interest (FI)


Discuss this extremely critical component of Customer Experience and connect with other CS pros.


The true beginning and cornerstone of CX work. Let's build from the inside out!


This is where encourage each other and challenge each other as we design experiences for ALL!


Channel for those pursuing continuing CX, certifications, or other programs. Give encouragement, find a study partner, and share new offerings.


Discuss anything tech related to customer experience, voice of customer and contact centers. If your looking for tech, have questions or want to get opinions about tech this is /root/ 😃


Revving up our VoC engine for CX success! Let's discuss the ways we are collecting from and learning from our customers on a daily basis to fuel the work and demonstrate value.

Meet Ups / Networking (NET)


For women to discuss, share, lift up and collaborate on all things Customer Experience related.


Collaboration channel with Quality and Training Connection group! Discussion on related to quality assurance and training.


Get to know all the fantastic new folks joining CX Accelerator!


bottom of page