MEET OUR CX ACCELERATOR DONORS
Our mission is clear and simple. To equip, encourage, and connect Customer Experience professionals at every stage of their career journey. These are remarkable organizations who care about the mission as much as we do, and who are willing to help us make it happen!
Ujet is helping CX professionals on their career journey with great insights and tools that make us better at our jobs. Be sure to engage with Vanya Hoffman in our community who is providing great insights on AI maturity and more.
The International Customer Management Institute has been helping to equip contact center professionals for decades. They have fantastic resources and events for CX pros with any background. Look for Erica Marois in slack. She has been a CXA Leader from the beginning, and has a special community content series happening right now!
Hiver is an AI-powered customer service platform that looks and feels like your regular inbox. Catch Ganesh Mukundan and Nidhi Lohia in the community sharing CX tips, support ops ideas, and ways Hiver can quietly make life easier for support teams.
Instant Teams delivers flexible CX solutions by seamlessly integrating remote teams into your daily operations. What sets them apart? Their talent pool is powered by military spouses—bringing unmatched resilience and skill to the BPO space. Be sure to connect with Erica McMannes and Jennifer Martin in our community!
Helpfeel gives customers their ideal self service rate. Helpfeel's new breed of AI chat and search deliver precision at scale, proven across more than 500 deployments. The result is simple: spend X and save 2.5X. Deployment and high touch optimization included. Be sure to engage Ben Foden in the community for a great conversation on knowledge management and/or AI!