BETTER TOGETHER
The CX Accelerator Slack is a community of like-minded Customer Experience practitioners investing in one another. There is no better place for those who are ready to put their CX career into high-gear. Learn through our mentorship program, curated resources, community spotlights and so much more!
😎 New to "slack?" Don't worry! 😜
​
Slack is a free and easy-to-use virtual community. If you already use slack, you can simply add the CX Accelerator work space. If not, it's a free optional download. Also, we offer quick slack on-boarding sessions to get you started!
* Please note that by providing your email address to the community, you agree to receive periodic emails from CX Accelerator. Click here to learn more about our privacy policy. View our community guidelines here.
​
​
Already have a CX Accelerator profile? Login here!
And a huge thanks to our DONORS who make it all possible!
WHAT MAKES CX ACCELERATOR SO AMAZING?
IT'S OUR PEOPLE, OF COURSE. THIS COMMUNITY IS MADE UP OF INCREADIBLE EXPERIENCE DESIGNERS WHO ARE VERY GENEROUS WITH THEIR WISDOM. MEET THE AMAZING FACILITATORS GUIDING OUR DAILY TOPICAL CONVERSATIONS AND HELPING TO MAKE THE WORLD OF CX AN EVEN BETTER PLACE!
Career Conversations Channel
WENDY TAYLOR
Looking to post a great CX opportunity with your company, or perhaps seeking a new challenge? This channel is for you.
Employee Experience Channel
NATALIE PEREZ
The foundation of the Customer Experience is the Employee Experience. Natalie guides this critical discussion on taking care of our people.
ALISON GROVES
Resources Channel
Alison is a master curator of CX knowledge. She ensures the best resources across the CX universe make their way to you.
Kathleen Spearman
BPO Chat Channel
There is a MAJOR evolution happening in the BPO space. Let's chat about it here.
Speaker Cohort Channel
SARAH CAMINITI
If you are looking to grow as a speaker in the CX space, you will not find a more helpful group of people.
AI / Tech Talk Channel
KEITH KMETT
Talk about the latest and greatest CX technology, learn about AI implementation, and more
Events Channel
ERICA MANCUSO
There are so many great CX events going on around the world. Use this space to post your events and learn about gatherings you'd like to attend.
Ask Me Anything Channel
BETH REEDY
You've got questions. Our (extremely wise) community members have answers...and are very generous to share them on the regular.
Contact Center Channel
SANDIP GUPTA
Contact Center is a world of it's own, and a critical part of the overall Customer Experience. Sandip and Vanya lead together.
Contact Center Channel
VANYA HOFFMAN
Contact Center is a world of it's own, and a critical part of the overall Customer Experience. Sandip and Vanya lead together.
Voice of Customer Channel
DAN HEILBRON
There is no finish line to CX, but there IS a starting line...Voice of Customer! Dan leads an awesome conversation on this topic.
CX Consultant Channel
DAVE SEATON
Consultants have a set of challenges and experiences all their own. Be a part of this supportive, helpful, and wise group making the magic happen.