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Level Up Your VoC Program
Breaking free from survey mentality with unstructured customer feedback. It’s hard to say exactly when or how it happened, but the phrase...
CX Accelerator
Oct 10, 20183 min read
129 views
18 comments


How Developing Empathy Leads to Better Customer Experiences
Empathy is defined as the ability to understand and share the feelings of another. For example, we show empathy when we put ourselves in...
Mariam Ayyoob
Jun 19, 20186 min read
173 views
20 comments
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