Jeff Toister Keynote at ICMI Contact Center Expo 2019 – Hidden Obstacles to Outstanding Customer Ser
Here at CC Expo, it’s clear that the world of the contact center is at a turning point. The Expo hall is crammed with state-of-the-art...
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Becky Roemen and the CX Accelerator Team
- Apr 25, 2019
- 1 min
Who's Your CX Superhero?
This Sunday 4/28 is National Superhero Day! We know from our own community that the network of CX superheroes is boundless! Customer...
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CX Accelerator
- Oct 26, 2018
- 4 min
Top CX Takeaways from the Frost and Sullivan Contact Center Conference
What a fantastic couple of days at the Arizona Biltmore. Despite a general soreness from impromptu desert hiking in the picture above,...
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