This Sunday 4/28 is National Superhero Day! We know from our own community that the network of CX superheroes is boundless! Customer experience can be a difficult job, an ambiguous job, and sometimes a thankless job. Nevertheless, we show up with passion and drive to fight the battles against a whole variety of villains...such as the points of tension in the journey, a lack of CX strategy, the leader that doesn’t believe in investing in the contact center and so many more. Regardless, we rally together and continue delivering exceptional customer experiences.
Be sure to show some love to your CX superheros this week. To each and every one of you who help make customer experience a better practice, profession and industry...we wish you a very happy National Superhero Day!
Sincerely, The CX Accelerator Team