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My Understanding of AI in CX so Far. Things Could Change!
I’m not known for being quick on the uptake by those closest to me. A couple prime examples include long division and driving a...
Jeremy Watkin
Jan 7, 20194 min read


Top CX Takeaways from the Frost and Sullivan Contact Center Conference
What a fantastic couple of days at the Arizona Biltmore. Despite a general soreness from impromptu desert hiking in the picture above,...

CX Accelerator
Oct 25, 20184 min read
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