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Building a Customer Experience (CX) Strategy
More and more companies are realizing the importance of formalizing and strategizing the customer experience. However, many are unsure...
Nick Glimsdahl
Oct 7, 20194 min read


The Top Three Motivators for Any Generation
Whether or not you've reached zombie apocalypse levels of engagement, all customer service leaders must be intentional to win the hearts

CX Accelerator
Mar 28, 20184 min read


How To Set Better Goals For Your Customer Service Team
Happy 2018, folks! Ready or not, the new year is here. And with the turn of the calendar comes everyone’s favorite annual process: goal...

CX Accelerator
Jan 10, 20183 min read
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